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The Alignment Collective
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Privacy Policy

PRIVACY POLICY

Effective Date: August 8, 2026
Last Updated: August 8, 2026

Mind Body Align PDX and The Alignment Collective respect your privacy and are committed to handling personal information thoughtfully and responsibly.

This Privacy Policy explains how information may be collected, used, shared, and protected when you visit alignmentcollective.org, submit information through the website, communicate with us, register for programs or retreats, make a purchase, or otherwise interact with services offered through the website.

Because some services promoted through this website are provided by separate organizations, the organization responsible for your information may depend on the service you are using.

Heidi Scanlan LCSW LLC, DBA Mind Body Align PDX (“Mind Body Align”) hosts and operates Mind Body Align retreats, including current and future domestic and international retreats promoted through this website.

The Alignment Collective is a separate organization that provides mental health, movement, wellness, educational, and community programming and may also provide promotional, community partnership, programming, or logistical support for certain Mind Body Align retreats.

This Privacy Policy applies to general website, marketing, registration, consumer, and transactional information. Protected health information collected in connection with psychotherapy or other clinical services may be subject to separate privacy notices, informed consent documents, and applicable healthcare privacy laws.

1. Information We May Collect

Depending on how you interact with the website and our services, we may collect the following types of information.

Contact Information

This may include:

  • name;
  • email address;
  • telephone number;
  • mailing address; and
  • other contact information you voluntarily provide.

Registration and Purchase Information

When you register for a retreat, class, workshop, event, program, or other service, we may collect information such as:

  • the program or retreat you select;
  • room or accommodation preference;
  • occupancy selection;
  • registration date;
  • payment status;
  • deposit and balance information;
  • promotional codes used;
  • billing information;
  • transaction information; and
  • other information necessary to administer your purchase or registration.

Payment Information

Payments may be processed by third-party payment providers, including Stripe.

Depending on the payment options available to you, Stripe or its payment partners may support payment methods such as credit or debit cards, ACH bank transfers, Apple Pay, Google Pay, Klarna, Afterpay, or other payment methods.

Payment processors may collect financial information directly from you in accordance with their own privacy policies and security practices.

We generally do not receive or store your complete credit or debit card number when payment is processed through an independent payment processor.

We may receive transaction-related information such as your name, contact information, payment amount, payment status, payment method type, transaction identifier, and other information necessary to administer your purchase.

Retreat Information

For retreat participants, we may collect additional information reasonably necessary to plan and administer the retreat, including:

  • room and occupancy preferences;
  • dietary needs;
  • accessibility information;
  • travel or arrival information;
  • emergency contact information;
  • activity preferences;
  • required registration forms;
  • acknowledgment of retreat policies and agreements; and
  • other information you voluntarily provide in connection with your participation.

Some retreat participants may also be asked to provide health or clinical information through a separate intake or screening process. Information collected for clinical purposes may be subject to additional privacy protections and separate clinical documentation.

Communications

If you contact us by email, telephone, website form, social media, or another communication method, we may collect the information contained in your message and information necessary to respond to you.

Marketing Information

If you subscribe to newsletters, retreat announcements, class updates, or other marketing communications, we may collect your name, email address, communication preferences, and information about your interactions with those communications.

Website and Device Information

Our website and service providers may automatically collect certain technical information, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages viewed;
  • referring website;
  • approximate geographic region;
  • dates and times of visits;
  • interactions with website features; and
  • similar technical or usage information.

This information may be collected through cookies and similar technologies.

2. How We Use Information

We may use personal information to:

  • operate and maintain the website;
  • respond to inquiries;
  • provide requested information;
  • process registrations and purchases;
  • administer retreat reservations;
  • process deposits and payments;
  • communicate about remaining balances;
  • coordinate room assignments and accommodations;
  • administer classes, workshops, events, and programs;
  • send confirmations, receipts, forms, and logistical information;
  • provide retreat preparation and travel information;
  • communicate schedule or itinerary changes;
  • provide customer support;
  • maintain business and transaction records;
  • prevent fraud and payment abuse;
  • respond to payment disputes or chargebacks;
  • comply with legal, regulatory, tax, accounting, professional, or insurance obligations;
  • improve our website, programs, and services;
  • understand how visitors use our website;
  • send marketing communications when permitted; and
  • protect the safety, security, and legal rights of participants, staff, organizations, and others.

3. Retreat Registration and Clinical Information

Certain Mind Body Align retreats may include psychotherapy, EMDR-related services, clinical screening, psychoeducation, facilitated groups, or other mental health services.

Retreat participants may be required to complete separate clinical intake or screening procedures before participation.

Information collected specifically for psychotherapy or clinical purposes is not treated merely as ordinary website or marketing information.

Where applicable, clinical information will be handled according to separate informed consent documents, privacy practices, professional confidentiality requirements, and applicable law.

Submitting a general website inquiry, registering for a retreat, or making a payment does not by itself establish a therapist-client relationship.

4. Website Hosting and GoDaddy

Our website is hosted and supported through GoDaddy.

GoDaddy may process certain technical, device, usage, account-related, and security information as necessary to host, secure, maintain, and support the website.

GoDaddy may also use cookies, analytics, security tools, and similar technologies in connection with its services.

Information processed by GoDaddy is subject to GoDaddy’s own privacy practices and policies.

We may also use additional third-party providers for email, forms, scheduling, payments, analytics, registration, communications, and other business functions.

5. How We May Share Information

We do not sell your personal information to advertisers.

We may share personal information when reasonably necessary to provide services, operate the website, administer our organizations, or comply with legal obligations.

This may include sharing information with the following categories of providers.

Payment Processors

Information may be shared with Stripe and other payment or financing providers as necessary to process transactions, refunds, disputes, fraud prevention, or payment administration.

Website and Technology Providers

Information may be processed by GoDaddy and other providers used for website hosting, email, forms, scheduling, analytics, customer communications, data storage, registration, security, and other business functions.

Retreat Providers and Vendors

For retreat participants, limited information may be shared when reasonably necessary with providers such as:

  • retreat properties;
  • hotels or accommodations;
  • transportation providers;
  • guides;
  • activity providers;
  • instructors;
  • clinicians;
  • excursion providers;
  • food or catering providers; and
  • other vendors involved in delivering the retreat.

We seek to limit information shared with these providers to what is reasonably necessary for the applicable purpose.

For example, an accommodation provider may need a participant’s name and room assignment, while a food provider may need dietary information.

Professional Advisors

Information may be disclosed to attorneys, accountants, insurance providers, consultants, or other professional advisors when reasonably necessary.

Legal and Safety Reasons

We may disclose information when reasonably necessary to:

  • comply with applicable law or legal process;
  • respond to lawful government requests;
  • enforce agreements;
  • investigate fraud or security concerns;
  • protect our legal rights; or
  • protect the safety of participants, staff, providers, or others.

6. Mind Body Align and The Alignment Collective

Heidi Scanlan LCSW LLC DBA Mind Body Align PDX and The Alignment Collective are separate organizations.

Mind Body Align is the host and contracting entity for Mind Body Align retreats unless expressly stated otherwise for a particular retreat.

The Alignment Collective may promote or support certain Mind Body Align retreats.

Information submitted specifically in connection with a Mind Body Align retreat may be provided to Mind Body Align for registration, payment, planning, screening, communication, and administration of that retreat.

Information will not automatically be shared between the organizations for unrelated purposes merely because both organizations are referenced on the same website, registration materials, or program information.

7. Cookies and Similar Technologies

Our website, including services provided through GoDaddy, may use cookies and similar technologies to operate website functionality, maintain security, remember preferences, understand website usage, and improve performance.

Third-party services connected to the website may also use cookies or similar technologies according to their own privacy practices.

Your browser may allow you to block, delete, or restrict cookies.

Disabling certain cookies may affect how some website features function.

Where required by applicable law, additional consent may be requested before certain nonessential cookies or tracking technologies are used.

8. Analytics

We may use website analytics and related tools to understand how visitors interact with our website.

Analytics information may include:

  • pages visited;
  • general traffic sources;
  • browser and device information;
  • approximate location;
  • website navigation patterns; and
  • other interaction information.

We use this information to understand website performance, improve usability, and improve our content and services.

9. Marketing Communications

You may choose to receive emails about retreats, programs, classes, workshops, events, or other offerings.

You may unsubscribe from marketing emails by using the unsubscribe option included in those communications.

Unsubscribing from marketing communications does not prevent us from sending transactional or administrative communications necessary to manage an existing registration, purchase, appointment, retreat, or other service.

10. Text Messages

If you voluntarily provide a mobile telephone number and consent to receive text messages, we may use that number for communications consistent with the consent you provide.

Message and data rates may apply.

Consent to receive marketing text messages is not required as a condition of purchasing a service unless otherwise permitted by law.

You may withdraw consent to marketing texts according to the instructions provided with those messages.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, email system, electronic transmission, payment system, or data-storage method can be guaranteed to be completely secure.

Please use care when sending sensitive information electronically.

For clinical or highly sensitive information, use the secure communication methods provided by your clinician or service provider when available rather than ordinary website forms, standard text messaging, or email.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • provide services;
  • administer registrations;
  • maintain transaction records;
  • fulfill contractual obligations;
  • comply with tax, accounting, insurance, professional, or legal requirements;
  • resolve disputes;
  • prevent fraud;
  • enforce agreements; and
  • maintain appropriate business records.

Different types of information may be subject to different retention periods.

Clinical records may be subject to separate legal and professional record-retention requirements.

13. Your Privacy Choices

Depending on applicable law and the type of information involved, you may have rights or choices regarding your personal information.

You may contact us to request that we:

  • update inaccurate contact information;
  • correct certain personal information;
  • remove you from marketing communications;
  • answer questions about information we maintain about you; or
  • consider a request to access or delete certain personal information where applicable.

Certain information may need to be retained for legal, contractual, accounting, clinical, insurance, fraud-prevention, or other legitimate purposes.

Requests involving clinical records should be directed through the applicable clinical practice and will be handled according to the applicable clinical privacy procedures.

14. Oregon Privacy Rights

Where the Oregon Consumer Privacy Act or another applicable privacy law applies to our processing of your personal information, you may have additional rights concerning your personal data.

Depending on the circumstances, these may include rights related to:

  • access;
  • correction;
  • deletion;
  • obtaining a copy of certain personal data;
  • opting out of certain types of processing; or
  • appealing certain privacy-request decisions.

The availability of particular rights depends on whether the applicable law covers the organization, information, and circumstances involved.

We will respond to applicable privacy requests as required by law.

15. Children’s Privacy

Our website is not intended to collect personal information directly from children under 13 without appropriate authorization.

Mind Body Align retreats are intended for adults unless a particular retreat or program expressly states otherwise.

If you believe a child has submitted personal information through our website inappropriately, please contact us.

16. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including:

  • Stripe;
  • payment or financing providers;
  • booking platforms;
  • social media platforms;
  • retreat accommodations;
  • airlines;
  • travel providers;
  • activity providers; and
  • other organizations.

We do not control the privacy practices of independent third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

17. International Retreats

Participation in an international retreat may require limited personal information to be shared with providers located outside the United States.

For example, information may need to be provided to accommodations, transportation companies, guides, activity providers, or other local vendors.

Privacy and data-protection laws in another country may differ from those in the United States.

We seek to limit information shared internationally to what is reasonably necessary to arrange or provide the applicable retreat services.

18. Emergency Information

Retreat participants may be asked to provide emergency contact information.

This information may be used or disclosed when reasonably necessary to respond to a health or safety situation involving the participant.

By providing another person’s information as your emergency contact, you represent that you have permission to provide that person’s information for this purpose.

19. Photography and Media

Photography, video, or other media may be created during certain programs, events, classes, or retreats.

Where identifiable participant images, recordings, statements, or testimonials are intended for promotional or marketing purposes, additional consent may be requested where appropriate.

Any separate photography, media, or testimonial release presented to you will govern that use.

20. Payment Disputes and Fraud Prevention

If a payment is disputed, charged back, or flagged for potential fraud, we may use or disclose relevant transaction information as reasonably necessary to investigate or respond to the matter.

This may include providing Stripe, another payment provider, or a financial institution with:

  • transaction records;
  • registration information;
  • applicable policies;
  • communications; and
  • evidence relating to the purchase or agreement.

21. Business or Organizational Changes

If either Mind Body Align or The Alignment Collective undergoes a merger, reorganization, sale of assets, restructuring, or similar organizational change, information may be transferred as part of that transaction where legally permitted.

Any successor organization would remain subject to applicable legal obligations concerning the information transferred.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, technology, business practices, or legal obligations.

When we update this policy, we will revise the Last Updated date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

23. Contact Us

Questions about this Privacy Policy or our general website privacy practices may be directed to:

The Alignment Collective
4800 S. Macadam Ave., Suite 335
Portland, Oregon 97239

Email: admin@alignmentcollective.org
Phone: 503-208-4184
Website: alignmentcollective.org

For questions specifically related to a Mind Body Align PDX retreat, please identify the retreat in your message so your inquiry can be directed appropriately.

Mind Body Align PDX retreats are hosted and operated by Heidi Scanlan LCSW LLC DBA Mind Body Align PDX.


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